1) Who we are

This Privacy Policy explains how Mays Leadership LLC (“Company,” “we,” “us,” “our”) collects, uses, and shares information about you when you visit maysleadership.com (the “Site”), sign up for content, register for programs, purchase services, or otherwise interact with us.

Contact for privacy questions:
Email: kevin@maysleadership.com
Mailing address: 8 E. Bridge St NE, Rockford, MI 49341

2) Information we collect

A) Information you provide to us
Depending on how you interact with us, we may collect:
– Contact details: name, email address, phone number, company name, website URL
– Program/service details: information you submit through forms, applications, intake questionnaires, coaching/program participation, or surveys
– Communications: messages you send to us (email, contact forms, chat, SMS), and our replies
– Billing and transaction info: purchase history, invoices, payments status, and related details (note: payment card details are typically processed by our payment processor, not stored by us directly, if applicable)
– Testimonials and submissions: content you choose to post or send (reviews, comments, testimonials), including potentially your name, title, company, and likeness if you consent

B) Information collected automatically
When you use the Site, we may automatically collect:

– Device and usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps, and interaction data
– Cookies and similar technologies: used for site functionality, analytics, and marketing (see Section 6)

C) Information from third parties
We may receive information from:

– Social platforms (for example, if you engage with our content or ads on social media)
– Service providers who help us operate our business (see Section 5)

3) How we use your information

We use information we collect to:

– Provide and deliver our programs, services, and content you request
– Respond to inquiries and provide customer support
– Send administrative and transactional messages (e.g., confirmations, updates, invoices)
– Send marketing communications (you can opt out at any time; see Section 7)
– Improve the Site, offers, and user experience (including analytics and troubleshooting)
– Maintain security, prevent fraud/abuse, and enforce our policies
Comply with legal and accounting obligations

4) Legal bases (if applicable)

If you are in a jurisdiction that requires a legal basis (e.g., the EU/UK), we process your information based on one or more of the following:

– Performance of a contract (to deliver services you request)
– Legitimate interests (e.g., improving our services, preventing fraud, communicating with you)
– Consent (e.g., certain marketing, cookies where required)
– Legal obligation (e.g., tax/accounting recordkeeping)

5) How we share information

We do not sell your personal information in the traditional sense. We may share information in these situations:

A) Service providers (processors)
We share information with vendors who help us run our business, such as:

– Website hosting and infrastructure (e.g., Bluehost)
– Domain management and related services (e.g., GoDaddy)
– CRM, forms, email/SMS automation, scheduling, and marketing operations (e.g., GoHighLevel)
– Email, calendar, and document management (e.g., Google Workspace)
– Accounting and bookkeeping (e.g., QuickBooks)

These providers are authorized to use personal information only as needed to provide services to us.

B) Social media and advertising partners
If we run ads or use tracking tools (for example, LinkedIn ad tools), certain data may be shared automatically via cookies/pixels to measure ad performance and improve targeting. See Section 6 for cookie choices.

C) Legal, safety, and business transfers
We may disclose information if required by law, subpoena, or legal process, or to protect rights/safety, investigate fraud, or in connection with a merger, acquisition, or asset sale.

6) Cookies, analytics, and advertising

We may use cookies and similar technologies to:

– Make the Site function properly
– Understand traffic and usage patterns (analytics)
– Measure marketing performance and improve campaigns (advertising/retargeting)

Your choices:

– You can adjust browser settings to block or delete cookies (note: some Site features may not work properly).
– Where required by law, we will provide a cookie consent mechanism and honor your selections.

Important note about social platforms:

If you interact with us on social media, those platforms may collect information about you independently. Your interactions are also governed by their privacy policies.

7) Marketing communications

You can opt out of marketing emails at any time by clicking “unsubscribe” in the email.

If we send SMS marketing (where applicable), you can opt out by replying STOP.

Even if you opt out of marketing, we may still send transactional or administrative messages (for example, purchase confirmations, program access instructions, invoices, or important service notices).

8) Testimonials, comments, and public content

If you submit a testimonial, comment, or review, it may be displayed publicly (for example, on our website or social channels). We will not publish sensitive personal information without your consent. If you want a testimonial removed or edited, contact us using the info in Section 1.

9) Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including:

– Customer/accounting records: retained as required for tax, legal, and bookkeeping purposes
– Marketing contact data: retained until you unsubscribe or request deletion (subject to legal limits)
– Communications: retained for support, documentation, and dispute resolution as needed

10) Data security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11) Your privacy rights

Depending on where you live, you may have rights to:
– Access the personal information we have about you
– Correct inaccurate information
– Request deletion (subject to exceptions like legal recordkeeping)
– Opt out of certain processing (including targeted advertising where applicable)
– Receive a copy of your information (data portability)

How to exercise rights:

Email us at privacy@maysleadership.com with your request. We may need to verify your identity before completing certain requests.

If you are a California resident (and similar state laws):
– You may have additional rights related to “sharing” for targeted advertising.
– If we use advertising cookies/pixels, we will provide mechanisms to opt out where required.

12) Children’s privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

13) International visitors

If you access the Site from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

14) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes took effect. Continued use of the Site after changes means you accept the updated policy.
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